Unable to install/update apps from playstore

[bsbo]

Hi..after upgrading to android 12, few of the apps are not updating..like paytm,cred,Chrome,Google etc..

They always give an error message

Anyone facing the same issue or help..bdw I have tried to clear the cache ofnplaystore, download manager and restart..but no change

[HirajChandwani]

Yes

[bsbo]

I dnt see any option to disable it..pls guide

[HirajChandwani]

https://youtu.be/gYIWj_N7CKI
Please see video on this link

[bsbo]

Yes..it solves..thanks a lot

[akshaykhot]

This is now solved. Check here

https://r2.community.samsung.com/t5/Galaxy-S/Samsung-S10-Lite-Android-12-issue-Can-no-longer-update-...

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support