Mursalin619
Active Level 1
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Galaxy Note
Im facing problems with my usb-c port on my note 10+. When ever i connect my type-c headphone it dosent active. I connected my note 10+ headphone to other phone it works. Also my charging isnt fast any more. I doubt the last software update makes these problem. Can any one give me any suggestion?
9 Comments
dpatel2664
Active Level 6
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Galaxy Note
you can visit your city samsung service center! they will give you definitely result but first download smart tutor app and tell your problem to expert
call 1800407267864 to they will give you best settings. after if your problem not solve so visit Samsung service center they will give you best result.
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Mursalin619
Active Level 1
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Galaxy Note
should i try master reset? bt then i will lost all my settings!😪
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dpatel2664
Active Level 6
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Galaxy Note
you can try factory reset. but first Take backup and then factory reset. otherwise your all will erase.Do it like the experts are saying.
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Vicky455
Expert Level 2
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Galaxy Note

It seems the USB port has some defect.Check it in service center.

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dpatel2664
Active Level 6
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Galaxy Note
No, but this USB port is running in another phone, so there is no fault in the port. Problem is in phone.
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AceChase
Beginner Level 2
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Galaxy Note

Me too 😞  .  Since day one my charger  will not stay seated.  Can not use in my car at all.  Bad design.  I don't suppose there will be a recall.  I have read many people having same problem.  Way to much money for this to happen.

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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:

1- Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->charger/USB).
2- Check the device performance in safe mode.
3- If issue still persists, create data backup and reset the device.
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members

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Mursalin619
Active Level 1
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Galaxy Note
charger shows ok.. bt it dosent charge in fast charging mode. i turned on fast charging bt wont work. and headphone jack shows action required in interactive checks. 1st symptom is when i connect usb headphone its warning me that water detected. but there is no reason to show
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SNiigam
Active Level 3
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Galaxy Note
even I'm facing the same problem on my note 10 after the latest update i got. my device stopped recognizing wired akg headphones, sound coming from speakers even when the headphones plugged in.
i tried in safe mode but still same issue.
please help.
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