Original topic:

Spotify starts running automatically

(Topic created on: 12-09-2021 03:24 PM)
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MKNote20Ultra
Active Level 3
Options
Galaxy Note
Hi,

Whenever I connect my phone to the car Bluetooth, Spotify activates and starts running automatically. This was a problem with my Note 8,9 and now 20Ultra. I fail to figure out the solution despite going through all the "settings" available. Clearly I'm missing something. Pls help. 
3 Comments
Dilli
Expert Level 5
Galaxy Note
To turn off auto play please try the following:

Tap Home .

Tap Settings .

Under Playback, scroll down to Autoplay and switch it on (green) or off (gray).
See image and turn off toggle in front of autoplay

Mark solution if it works.Screenshot_20211209-185657_Spotify.jpg
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MKNote20Ultra
Active Level 3
Galaxy Note
Unfortunately, my AutoPlay settings are already disabled. I believe this works only when the play list ends and Spotify returns to the first song.SmartSelect_20211209-195209_Spotify_46204_1639059729.jpg
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

I understand your situation but it is a 3rd party application that is not from Samsung. As we are trained to handle Samsung software and hardware-related troubleshooting, we advise you to contact the respective application software support. You can reach the app developer through the email channel for which please log in to the play store > select the more option> select installed app> click on read more. We sincerely regret the inconvenience. If you have any queries regarding apps developed by Samsung, I will be happy to help you.

Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support

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