Original topic:

Sending error report is waste of time.

(Topic created on: 03-05-2021 10:13 PM)
229 Views
S_Kumar73
Expert Level 5
Options
Galaxy Note
Guys pls don't send error report Thro this app. The executive are completely moron and they never read the messages and simply reply with chatbot.

See the screenshot I clearly mentioned that the camera has issue and also attached video sample. Also whenever we send report it automatically generate log and that also sent alongside. 

But without reading anything this executive simply asking me to send log file and video. WTF....


image

I THINK SAMSUNG WASTING MONEY BY PAYING SALARY TO THESE MORONS..
8 Comments
shiv33
Active Level 7
Galaxy Note
yes
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GOPINATH-R
Expert Level 2
Galaxy Note
☝SAMSUNG says 🤫
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HarpreetMakol
Expert Level 2
Galaxy Note
Totally with you bro, Samsung has employed bunch of I D I O T I C robots...
And this is not just a case when you reach out to them with Members app, I emailed them and then again got illogical and stupid revert...

See the screenshots attached:



Screenshot_20210306-003946_Yahoo Mail_53046.jpg

Screenshot_20210306-003900_Yahoo Mail_53043.jpg

Screenshot_20210306-003919_Yahoo Mail_53045.jpg

0 Likes
S_Kumar73
Expert Level 5
Galaxy Note
pathetic
0 Likes
Dilli
Expert Level 5
Galaxy Note
🤣🤣🤣🤣🤣🤣🤣 Lesson learnt late but now you know.
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Husein53
Active Level 4
Galaxy Note
I already know this that the stupid indian tech guy r complete morons
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Samsung_Support1
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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S_Kumar73
Expert Level 5
Galaxy Note
dear Moderator, I already registered by concern with log and video attached. but as usual I received a chatbot response from a member asking log and photos etc.. kindly don't make us fool..
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