Secure Folder unable to move - Note 20 Ultra

[syed1257]

After recent update, im unable to move files to Secure folder both from gallery options and Manually.. Please help.

[ShrinivasPattar]

Wait for next security update

[sai_prakash]

Same problem with galaxy A-52

[PremXV]

First select the file and move it to another folder and then move it to secure folder... This step always works for me

[syed1257]

Thanks man.. This workaround works..

[PremXV]

Most welcome 😊

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support