Original topic:

Screen GreenOut Issue

(Topic created on: 08-27-2020 10:06 AM)
401 Views
1Madhur
Active Level 3
Options
Galaxy Note
When does the GreenOut issue would go, its making me feel investing on high end devices of Samsung is of no use.
If I buy note 20 then this happens who would be listening to us..

When are we getting pwrmanent solution to this issue.
Have done short fix but cant work it out with it for long.

8 Comments
RajMishra1234
Active Level 3
Galaxy Note
Hello Friend,
This issue of the Screen Coloring will be solved by Samsung.co in Next Update which will be coming in Note 20/Note 20 Ultra can fix this issue.
Kindly like and Follow if you found it useful.
0 Likes
csravan
Active Level 3
Galaxy Note
i am using note 20 ultra from past 2 days there was no such issue that you are reporting. u can buy without any tensions..
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1Madhur
Active Level 3
Galaxy Note
thats great and congo on your buy I even liked it but I would wait for sometime 😊 and then will buy
Galaxy Note
First of all I won't suggest you waste more than one Lac on Samsung.

Second you can buy Note 10+ which you can get in around 73k (After applying offers and stuff).

But if you wanna buy Note 20 only then Wait for legit user reviews and then make a decision. (Don't go for paid YouTube reviews of the lies of some SAMSUNG Fan Bois)
0 Likes
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve display issue kindly follow the given below steps:

1. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness.

2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

>> Tap on Settings> Tap on General Management> Tap on Reset


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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RubinTech
Active Level 4
Galaxy Note
Samsung Note 9 Display Problems
Please Join only if you are facing the Display discoloration or Overheating or horizontal lines on display when the brightness is set to low. All these issues are started recently after software update, not by any accidental or physical damage to display.
https://t.me/samsungDisplayProblem
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1Madhur
Active Level 3
Galaxy Note
This has not been resolved even after formatting the mobile phone, I don't know whether to buy new phone ,if such issue can come in expensive devices and belive me screen issue is worst issue in phones and in very annoying .
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1Madhur
Active Level 3
Galaxy Note
Look Samsung I wanted to buy Note 20 Ultra now but the only reason I'm not buying is if one day an update comes to Samsung and it creates same Greenout screen issue then what I'll do and its for lifetime now.
I'm loyal to Samsung since many years now and note series especially but now I'm really spectacle about investing so much money to buy the Greenout screen issue.Its really sad
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