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05-25-2020 12:36 PM in
Galaxy NoteMy Samsung note 9 is 18 months old and of course out of warranty. The screen issues started after 17th month. Which is not normal for such a pricy phone. Went to service center in Dubai at Jumbo in Dubai free zone. They checked the phone and confirmed that it is a mfg defect. Buy cannot write it in a report. Called samsung to repair display. But the answer is standard. Phone out of warranty. I think i will try one last time on this blog. If not changing from .android to apple. Good buy samsung and good luck for future business with no respect for customer complains . Nothing personal just to express the feeling how large businesses do not want to owe the responsibility . Which matters a lot for many like me. No hard feelings.
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05-25-2020 12:51 PM in
Galaxy Note- Mark as New
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05-25-2020 01:10 PM in
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05-29-2020 04:50 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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08-11-2020 08:05 PM in
Galaxy NotePlease follow this link to escalate to CEO help desk
https://www.samsung.com/in/support/write-to-our-ceo/