Original topic:

Samsung note 10 camera bug

(Topic created on: 05-14-2021 02:52 AM)
166 Views
Shubham_sable
Active Level 1
Options
Galaxy Note
While using Slow motion mode and Super slow motion mode fps drops and video become choppy. I have tried resetting camera settings even restarting phone and clearing ram then too same issue i am facing. I have also updated to latest software version but same issue i am facing. Please fix this Slow-motion bug in next update.
5 Comments
Galaxy Note
That's software glitch...
0 Likes
Shubham_sable
Active Level 1
Galaxy Note
No updates for that glitch from samsung
cs_member8
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Shubham_sable
Active Level 1
Galaxy Note
I have submitted error log file with sample of slow-motion and detailed info.

They have replied that it will fix in next future updates.


Still waiting for the updates.
0 Likes
Avi7308
Active Level 5
Galaxy Note
we all waiting for next update that can solve camera glitches
0 Likes