Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.
Reset the S Pen. If the S Pen still does not work properly, you can try resetting it. Please be aware that if you customize any of the remote features or other settings, resetting the S Pen will return them to their defaults.
Insert the S Pen into your Galaxy phone until it clicks into place. From Settings, search for and select Air actions or S Pen remote. Tap More options (the three vertical dots), and then tap Reset S Pen.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
