Original topic:

Samsung Galaxy Note 10 plus

(Topic created on: 07-22-2020 10:10 AM)
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Aru5678
Active Level 3
Options
Galaxy Note
Device is getting heated up , battery draining 1 percent for every 5 mins, when kept for optimized mode in battery.  When set for high performance device gets slowed instead of becoming faster and it gets heated so did anybody felt same experience? Kindly share your opinion
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5 Comments
Lifehacker
Active Level 7
Galaxy Note
No such issues for me. Reboot phone often and may be some app might be causing the issue by running in background.
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Aru5678
Active Level 3
Galaxy Note
ok thank you
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ZEALL
Active Level 5
Galaxy Note
Also you can try going to setting > Device care > memory and then press "clean now" to clean background running apps
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Aru5678
Active Level 3
Galaxy Note
thank you sir
cs_member9
Active Level 7
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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