Original topic:

S pen scroll option

(Topic created on: 12-29-2017 11:41 PM)
324 Views
dhivi
Beginner Level 2
Options
Galaxy Note
Why does s pen scroll function is not working in facebook in note 8 samsung
0 Likes
3 Comments
admin_
Expert Level 5
Galaxy Note
Thank you for being with Samsung and sharing your concern. We would like to inform you that if the S Pen Scroll is working with other services in your device, We would request you to follow some steps mentioned below:
1) Navigate into Settings >> Apps >> Facebook >> Clear Data & Clear Cache and restart the device.
2) Navigate into Settings >> Apps >> Press on three dots >> Reset App Preferences.
3) Re install the application.
If the issue still persists, We would request you to provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports)
Be sure to hit ♡ when you find an answer that works for you.
0 Likes
dhivi
Beginner Level 2
Galaxy Note
This option doesn't work on apps except native
0 Likes
dhivi
Beginner Level 2
Galaxy Note
This option doesn't work on apps except native
0 Likes