Original topic:

S pen issue

(Topic created on: 05-19-2022 01:31 AM)
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R-if_R-man
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Galaxy Note
After the bad software experience of galaxy s5 i didn't use any Samsung. After a long time now i'm using galaxy note 10+ but maybe Samsung trying to force me to buy a new one by using his software.

My #s_pen draining its battery fast and disconnects from #air_action after a few seconds when i out the pen even when it's put in it's also show disconnect notification. I've already updated my phone last week. It's so much frustrating from a note series phone. if a note series phone from a Samsung can't ensure the quality maybe the Chinese brand is a far better option for us.

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cs_member8
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* To Reset S Pen - Insert the S Pen into the slot. Then, open the S Pen remote setting screen and tap More → Reset S Pen.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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