S pen Issue

[MDKaif230]

So, we note 10+ users are facing issue with spen i.e. Air command is not working, s pen is not connecting at all.. Our device is out of warranty.. 

I submitted error report and got this reply from Samsung.. Plz see the attached image.. 

What does it means? 

My device will be repaired under warranty or not? 

[SapNAyan]

I have facing same issue from the last june update...samsung did nothing for it...

[MDKaif230]

They won't listen to us until we do something..
We should start twitter compaign. Are you inn??

[SapNAyan]

I'm not using Twitter.

[MDKaif230]

https://twitter.com/MdKaif67451615/status/1414248710146461702?s=19

Plz come and support

[nisarg3010]

I have same issue

[sachinnithape]

I am also same issue.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Animaniac]

I am facing the same issue. I already rebooted my phone, reseted the spen, and checked the updates regarding the same. Many users are facing the same issue and theres an article about it on sammobile. Apprerantly theres no fix yet. So i guess we should wait for the next security update as last one didnt cover anything.

[MDKaif230]

*Last 3 updates didn't cover anything