Original topic:

Problem with wallpaper

(Topic created on: 04-11-2020 03:55 PM)
396 Views
Dean2192
Beginner Level 2
Options
Galaxy Note
I am facing issues with wallpapers, while watching youtube when i rotate the screen the wallpaper gets rotated to landscape mode and then it doesnt come back to normal mode. Even after i close the youtube app
5 Comments
S_Kumar73
Expert Level 5
Galaxy Note
I already sent error report to software team. they responded that the issue has already been forwarded to technical team
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Dean2192
Beginner Level 2
Galaxy Note
Thanks for the information Siva
Harshs942
Active Level 2
Galaxy Note
I think this might help you out.

1. Pinch in on home page and Go to Home Screen Settings
2. Disable Rotate to Landscape Mode

Now try it again.
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Zaki33055
Active Level 1
Galaxy Note
Same Problem me
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Samsung_Support4
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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