Original topic:

Poor battery backup on NOTE 10+

(Topic created on: 11-30-2020 08:09 PM)
362 Views
Shawezs7
Active Level 3
Options
Galaxy Note
Purchased my note 10+ 2 weeks ago. I know i am late, but due to my budget got this one. Literally saying, the battery backup iam getting on this is poorer than my note 9. Just 2.5 to 3 hrs of gaming time on fully charged and roughly 4 to 5 hrs on moderate usage. Have done all necessary settings in battery optimization but still the same. Hope samsung will fix this issue in upcoming update or else i have to purchase another device as the battery backup is seriously low on this device.
0 Likes
9 Comments
Anonymous
Not applicable
Galaxy Note
did you ever update the software after purchase device via wifi or mobile data? if it's like that then this can be happened bro .... samsung provides non A/B partition type ota hence only recommended method is to install software via smart switch or smart cafe or via service center or Odin tools
0 Likes
Shawezs7
Active Level 3
Galaxy Note
just updated for November security update on my mobile data. That's it
0 Likes
Anonymous
Not applicable
Galaxy Note
that's it bro ..it's not process ... it can even damage display or motherboard as many users faced before.... just visit service center and flash your last firmware from them ...your all problems will be solved...and next time use samsung smart cafe or smart switch pc to install software especially in samsung devices
0 Likes
Shawezs7
Active Level 3
Galaxy Note
can you please explain more like i am already on latest update from samsung thn what's the need to get a software update from Samsung care? And is there any difference on my battery backup by OTA or Smart Switch?
0 Likes
Anonymous
Not applicable
Galaxy Note
no bro ... it is only recommended process by samsung ... for now flash software from service center because you can't use smart switch as software already installed..... and next time use smart switch and pc ....process 👉 i think your device have built-in smart switch .....install smart switch pc version to your pc or laptop...Connect them to data cable Automatically smart switch pc detect..If there will be any software update available...click smart switch from pc to install software
0 Likes
Anonymous
Not applicable
Galaxy Note
please accept my solution by clicking 3 dots on my comments if you think I told you proper way🙂
0 Likes
nilu334
Active Level 5
Galaxy Note
real sot note+?
0 Likes
S_Kumar73
Expert Level 5
Galaxy Note
one simple way, it's good if already carried out.
turn off location history In all Google accounts and also turn off Bluetooth scanning and wifi scanning.
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes