Original topic:

One ui 5.0

(Topic created on: 12-28-2022 12:54 AM)
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Kshi27
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Galaxy Note

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I own samsung galaxy note 20 and tab s7 from which my note note 20 has still not received one ui5.0 update while my tab s7 has received the update already which was intended to get it on Dec 22 whereas note 20 was supposed to get on Nov 22 and it still hasn't received update.... pls help
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cs_member8
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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