Original topic:

One UI 4 120Hz bug on Note 20 Ultra 5G

(Topic created on: 01-13-2022 12:11 AM)
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Sidheart
Active Level 1
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Galaxy Note
I received the One UI 4 (Android 12) update on my Note 20 Ultra today.

Samsung seems to have fixed the '**bleep**' that let us use Power Saving Mode + Adaptive Refresh Rate simultaneously.

But another bug has come up. After the update, the refresh rate in Adaptive mode is locked at 120 hz.
Ideally, it should toggle between different refresh rates depending on the use-case scenario. But it's not working like that.
And this has been taking a toll on the battery life.

Please fix this asap.
10 Comments
Ankur1678
Active Level 2
Galaxy Note
Hey, were you a Beta Registered user. I am also in India but haven't received the update yet.
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Sidheart
Active Level 1
Galaxy Note
No, I'm not. I guess yours should be there too anytime soon.
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Ankur1678
Active Level 2
Galaxy Note
I am not a Beta Registered hence checking
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Ankur1678
Active Level 2
Galaxy Note
Got the update last night , not facing any bugs yet
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Sidheart
Active Level 1
Galaxy Note
Do notice the battery life. Mine has been draining quite fast.
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Ankur1678
Active Level 2
Galaxy Note
Sure, will monitor the same. Thanks for the heads up
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joseBolano
Beginner Level 4
Galaxy Note

Same here, I got the OTA update on my AT&T Note 20 Ultra and notice that, I did some research and didn't know this is a known issue since Nov 2021, hope they can fix it soon.

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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We welcome your suggestion and appreciate the time and effort you have spent to share your valuable comments. This will help us to improve our services.  

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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NascarFan592448
Beginner Level 2
Galaxy Note

1.) My phone randomly walked me up with an alarm that I didn't set. When I look for an actin alarm, I can't find one.

2.) I wasn't able to power my phone off because the power button was set for Bixby commands. 

3.) Selecting a link in email opened the wrong app.

There were/are orher issues as well, but theses are the ones that caused the most angst. I find Samsung guilty of incompetence. How do you send out an update that causes so much grief?

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