Original topic:

Note9 battery drain after pie update πŸ”‹

(Topic created on: 01-19-2019 09:07 PM)
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Thuwa
Active Level 6
Options
Galaxy Note
Guys anyone facing battery drain issue after updating Oneui pie update ? 

Is there any solution for battery issue ?
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10 Comments
HVR
Active Level 4
Galaxy Note
how long is battery lasting now vs how long it used to last before the update?
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Thuwa
Active Level 6
Galaxy Note
before 5.3-6.3 hrs
now only 4.3 hrs
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Anonymous
Not applicable
Galaxy Note
check battery usage stats to see what's eating up the battery.
ShivaIsMySoul
Active Level 8
Galaxy Note
Reset. It is the only option that'll provide you solution for battery life. I did this on my S9 and found battery life improved much. Don't forget to back up your data as Reset option completely removes all the contacts, pictures, apps installed by you, google accounts, etc.
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Thuwa
Active Level 6
Galaxy Note
are u sure resetting the ph will help with battery issue ?πŸ˜“
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ShivaIsMySoul
Active Level 8
Galaxy Note
Not sure, but it helped me on my S9. Give it a try and I hope it will surely help to improve your battery
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advait92
Active Level 1
Galaxy Note
I am having a similar problem and many people are suggesting a factory reset.
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Shivrohan
Active Level 1
Galaxy Note
I have done but no improvement, after update draining very quickly
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admin_
Expert Level 5
Galaxy Note
Thank you for being a part of Samsung community. We apologize for the battery issue facing in the device.Performance of battery depends on various factors; any third party application, software glitches may cause trouble. Kindly follow below mentioned steps to overcome the issue.
1) We recommend you to charge you handset with original wall charger that came with your handset sales pack.
2) Kindly clean the charging point of your charger and battery with a dry and soft cotton cloth to remove unwanted accumulation of dust/waste material.
3) You can also check the charging process while device is in switched off mode.
4) We also suggest you to charge your handset with alternate Samsung Approved charger to exclude the possibility that current charger is not the root cause of failure.
5) Check whether Bluetooth, WI-FI, GPS, Bluetooth, NFC / S Beam, Tethering and Portable Hotspot is turned off when not in use.
6) Check whether the brightness of the device is set to minimum.
7) Smart Features in Flagship phones like Motion UI, Smart Stay, Air Gestures, and Screen Mirroring / Smart view etc. will drain battery considerably.
😎 Check Power Saving Mode (If available)
9) Auto Sync of E-mails, App data etc. will drain battery.
10) Multiple Applications running in back ground will drain battery power.
11) Network Fluctuation also drains battery.
12) Minimizing the back-light time would save battery.
13) Follow the standard charging procedure (i.e. charge a fully discharge battery in Switch-off mode up to 150 minutes.)
14) Periodic Software Update through KIES, FOTA or Smart Tool is intended to improve the battery life as well.
β€’ (Setting>>About Device>>Software Update>>Update) update using 4G/3G/ WI-FI connectivity.
15) Check by Go to setting>Application Manager>Running>Stop downloaded application when not in use.
16) After doing the above procedure, kindly restart your device and check the performance.
17) Check the issue in the safe mode.
If issue still persists, KIndly provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Sendfeedback>Error report>Collect log files>attach.
Be sure to hit β™‘ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url https://community.samsungmembers.com/en_IN#/