Original topic:

Note8 Live focus not available

(Topic created on: 12-07-2017 09:27 PM)
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Aasif121189
Active Level 2
Options
Galaxy Note
Most of the time while using Live focus mode it is showing Live focus not available for shooting conditions whereas in the same Conditions i can take pics on portrait mode on my MiA1 which is a mid range phone..Why Samsung why?
2 Comments
dustdevil
Active Level 4
Galaxy Note
follow the steps below:-
1) Navigate to Camera >> Settings >> Reset Camera
2) Navigate to apps >> Settings >> Applications >> tap on three dots right on top >> Reset app preferences.
3) Navigate to Settings >> Apps >> Camera >> Clear Data & Clear Cache and restart the device.
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admin_
Expert Level 5
Galaxy Note
Thank you for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors.
1) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity)
2) Turn on the Auto Flash (If Available in the Device)
3) Reset the Camera (From the Camera Setting)
4) Kindly go to Settings >> Apps >> Tap on Three Dots >> Reset App Preferences.
5) Software update via FOTA,Kies or SMART Tool.
6) If there is any further issue you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you.
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