Original topic:

Note10 lite users - battery data requested

(Topic created on: 06-26-2020 09:14 PM)
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Shashi_10
Active Level 2
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Galaxy Note

Dear Note 10 lite users,

   It would be very help full if you could provide data for your Note10 lite device only. I am facing severe low battery life for a new device bought on 10 day ago (30th May). The Battery lasts for about 8 hrs on one full charge with 4hrs screen on time (you can see this in battery usage in device care) answer below questions to help me. thanks in advance.

1) how may hrs do you get from 100% to 15% charge?
2) what is your screen on time for any day (see battery usage in device care)?
3) is Location setting option ON?
4) is Sync option ON?
5) is Always On Display option ON?

13 Comments
Ankur14
Active Level 7
Galaxy Note
ya anytime bro.
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device battery drain issue: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Shashi_10
Active Level 2
Galaxy Note
yes but Samsung care provided the same standard book answers turn off wi-fi sync GPS basically it is asking us to buy a 40k mobile and then turn off all usable features to get a decent battery life do you think this is some responsible suggestion from Samsung care. I don't think so I think it is otherwise a very for the lack of better word stupid.

Ans yes thay ask me to look into manual for nirmal battery life. I looked into the manual but could not locate such a information, could you tell me the page no where this information is provided.
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Shashi_10
Active Level 2
Galaxy Note
Today was another strange observation I kept my mobile for charging and it look like 4 hrs to change and when I look at the battery usage screen there was reduction in charge while on charging that too when it was on standby during thw charging see picture. Also the previous day too it took more than 2 hrs to fully charge from like 15%. the first day it took about 1hr30min to charge.
p.s.: i have updated width latest software update.
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