Original topic:

Note10 lite front camera improvement

(Topic created on: 10-29-2020 11:47 PM)
227 Views
drpiyush24
Active Level 6
Options
Galaxy Note
For better clarity from Front camera keep 1m distance between phone and subject 🙂 Cause front camera is fixed focus gets more clarity at 1m distance

But front camera dont have clarity in low light, samsung is really need to fix it.. waiting from last 9 month for fix yet they didn't fixed.. hoping they will fix this ASAP.
3 Comments
AGP25
Active Level 7
Galaxy Note
yeah well said..the front camera takes bad pictures especially in low light..hope they fix it
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. Please be assured and perform following methods to resolve the Camera issue:-


1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).


2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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nirmit24
Active Level 1
Galaxy Note

May I request you to sign the below petition. I am also facing the same problem even after Nov patch and I am trying everything to get the issues noticed by Samsung Team.

 

http://chng.it/MkkBQM8xXF

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