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01-30-2020 10:33 AM in
Galaxy NoteHi there,
To resolve the issue please follow the below mentioned steps:
>Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
>Run the device in the safe mode and check the issue.
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members