Original topic:

Note 9 screen flickering and crashing

(Topic created on: 07-23-2020 06:02 PM)
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Jen1805
Beginner Level 2
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Galaxy Note

Can someone please tell me if you experienced the same problem. My note 9 is now a year old, never been dropped on floor or in water. Suddenly one sunday about a month and half ago the screen just started flickering. sometimes it will go black. I took it into a Samsung repair shop and after visiting them 4 times now they still cant seem to get the phone fixed. They keep replacing the screen, which is NOT the problem.

I did hard resets, soft resets, all the resets you can think of and nothing helps. Can anyone advise?

 

11 Comments
Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Adjust the brightness
Settings > Display > Adjust the brightness.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Aswintvm
Active Level 3
Galaxy Note
I was also facing the same problem since june security update 2020 on my s9 plus
Now the flickering stops
Step1 - Turn off autobrightness and put the brightness to full
step2- go to developer option and turn on Disable Hw ovelays
Step3- Screen resolution to QWHD+
Step4-Screen mode> adaptive display
Step5- Put the Colour mode>Cool
Step6 - Adaptive display> Advance settings> White balance> Red and Green to 0 and blue to 100%
Wait for some times...
Try it....
And comment if it stops..
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