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11-07-2018 06:44 PM (Last edited 03-15-2019 08:42 PM ) in
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11-07-2018 09:04 PM in
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11-07-2018 09:11 PM in
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11-08-2018 12:00 PM in
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11-09-2018 02:44 PM in
Galaxy Note_ settings >> apps >> Google play store>> Tap on clear data
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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11-09-2018 10:09 PM in
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11-11-2018 11:10 AM in
Galaxy Note