Today suddenly, when I plugged my phone for charging, it repeatedly keeps connecting and disconnecting. I try to switch the cabel and adapter. When I tried to plug the cabel in another adapter (vivo), my phone was charging but in slow. And when I tried to charge the vivo phone in my Samsung adapter, the vivo phone was also charging. I don't know what to do, in my orginal adapter and charging cabel the phone is keeps connecting and disconnecting. On the other hand the vivo is able to charge from my orginal samsung adapter. Please help someone.
Please perform the below mentioned steps to resolve the issue:
1. Kindly check the power socket functionality with a different device or try to charge the device in a different power socket.
2. Check connectivity Please check whether the charger cable and adapter is fixed well. Remove charging cable and reconnect with mobile phone properly.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
