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06-16-2020 09:16 PM in
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06-16-2020 09:21 PM in
Galaxy Notethis is the fault from the charging head change it
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06-17-2020 07:50 AM (Last edited 06-17-2020 07:51 AM ) in
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06-18-2020 07:48 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Kindly check the power socket functionality with a different device or try to charge the device in a different power socket.
2. Check connectivity
Please check whether the charger cable and adapter is fixed well. Remove charging cable and reconnect with mobile phone properly.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support