Navigation bar has become non-responsive when used in landscape mode on my Note 9. While the home button works flawless, the back and recent app buttons dont work in landscape mode. Even the status bar dosen't drag down in this mode. But, surprisingly everything works smooth when I use the S pen. This is weird!!! I came across through forums that, this is a global issue and Samsung is working on a fix. Also, learned that Samsung Pay is interfering with navigation bar and disabling the same solves the issue. But, unfortunately that didn't work for me. Anybody noticed or facing this issue here? If you encounterd any solution, I'll appreciate if you could share it. Thanks!
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue: 1) Navigate to Settings >> Apps >> Tap on More >> Reset App Preferences. 2) Check the issue in Safe Mode. 3) Keep updating the device via FOTA or Smart Switch. 4) Take full data backup and reset the device. Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
