Original topic:

Note 9 - Moisture in USB port bug

(Topic created on: 10-03-2019 05:40 PM)
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StevePatrickNunes
Active Level 1
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Galaxy Note
Does anyone have a solution to the bug where you are unable to charge your phone via USB because of the system alert saying there in moisture in the USB port/ Charger?
There is absolutely no water in the USB port/ charger.
4 Comments
Galaxy Note
Switch the phone off. Clean the charging port with a little alcohol using a tooth brush. Wait for the alcohol to dry. Now turn on the device and check.
Galaxy Note
Thank you. But I have established that there is no water in the port. The phone has not been near water. I assume it's a bug since it charges on some occasions and then it does not because of that system notification saying there is water.
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Galaxy Note
There will be some kind of corrosion in the port which results in this error.
It doesn't need your phone to be near water, some times moisture content in the atmosphere is more than enough to cause damage inside charging port especially on devices with OTG. My note 9 also had this issue after my 9 month old baby played with my charging cable. The tip of the cable was wet and I was unaware. I connected the phone and after a few days phone was not charging.
Anonymous
Not applicable
Galaxy Note
best to use the wireless charging system