Ishan1985
Beginner Level 4
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10-16-2019 06:11 PM in
Galaxy Note
My Note 9 which has been working perfectly well started heating up a week ago for no reason. This happens while the device is on charge or simply lying idle. I dont have any games or that sort of thing on my device. I use normal apps like Whatsapp, FB, Twitter etc and keep my softwares updated from time to time. Can anyone help?
3 Comments
Jayanth22
Active Level 7
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10-16-2019 06:26 PM in
Galaxy Note
try turning off wifi location and mobile data and any other while charging
if this still happens
back up all the data and factory data reset your phone
if this still happens
back up all the data and factory data reset your phone
Ishan1985
Beginner Level 4
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10-16-2019 10:35 PM in
Galaxy Note
I already did this. didn't help much though. thanks for the response.
Avinav
Active Level 7
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10-16-2019 10:31 PM in
Galaxy Note
You can report error logs from the get help section specifically for over heating