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Original topic:

Note 8

(Topic created on: 04-28-2024 10:48 AM)
175 Views
chriszelle
Beginner Level 2
Options
Galaxy Note
My camera stopped working 2 weeks back,  only the selfie camera works when using apps .
I have done everything they said , reset the camera , clear cache , restart in safe mode , reset the phone
Still its keeps on saying camera stopped. 
Please help.
7 Comments
Smekahle
Active Level 6
Galaxy Note
It's time for an upgrade
0 Likes
Anonymous
Not applicable
Galaxy Note
Maybe you did not give the camera its monthly salary, that's why it stopped working. I'm just kidding.

Since your phone is a Note 8, does it have any built-in tool to test the camera like Samsung Members phone diagnostics or type *#0*# on phone app, select MEGA CAM and FRONT CAM?
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chriszelle
Beginner Level 2
Galaxy Note
Front cam works but mega cam not
0 Likes
Anonymous
Not applicable
Galaxy Note
I think the rear camera hardware failed. Send your phone for repair.
0 Likes
Masanza1
Active Level 9
Galaxy Note
Hi there it's a sign that you need to upgrade. Samsung has a lot of wide range of devices like the Galaxy A35, A55 etc
0 Likes
Tendai777
Active Level 10
Galaxy Note
It is highly probable that the issue is hardware-related.
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Nicky_sam03
Moderator
Moderator
Options
Galaxy Note

Thank you for reaching out chriszelle, and apologies for the inconvenience caused.

 

Since you have tried all the necessary troubleshooting steps, 

kindly take the device to an accredited service center for an assessment. You can use the link below to find an accredited service center nearest to you

https://www.samsung.com/za/support/service-centre/

 

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