Original topic:

Note 8 software upgrade is not working

(Topic created on: 08-27-2020 12:15 AM)
189 Views
harishlr
Active Level 1
Options
Galaxy Note

After the July 2020 upgrade, I am not able to make calls.

Any help please.

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2 Comments
kaslokesh
Active Level 9
Galaxy Note
check notice section in samsung members app.
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve this issue please follow below given step:

>>> Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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