Original topic:

Note 8 getting stuck ???

(Topic created on: 04-14-2018 02:18 PM)
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Sikha_Rohit_Kamal
Active Level 3
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Galaxy Note
Please follow these steps

1. open youtube in a multiwindow mode ( not in a splitscreen mode ) open in a small window

2. play a video in youtube and while playing a video ,press maximize button which will be in centre of that small window.

3. Thats it !! its getting stuck there and its totally getting freezed.

(Note: if it freezes dont panic ,you just have to wait for atleast 10mins your phone will be responsive again)

Anyone facing this issue ?? please try this atleast for 2 or 3 times cause i am facing this issue with S8 too.
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10 Comments
Galaxy Note
Change some settings in developer mode, clear cache, restart ur phone.. It will be ok
Same problem was on my tab S3 too..with 4g ram
Turn animations off in developer mode
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Galaxy Note
why to turn off animations?? With these compatibilities this phone should run flawless ..why is that freezing ?? that too after owning samsungs most expensive device
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Galaxy Note
On my s9+ also I did same changes... U wanna see the score... There is nothing wrong in putting off animations. U ll make ur phone Superfast 72910447-766d-4df0-9da1-0391310ebb97.jpg
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Galaxy Note
i know about scores but turning off animations ?? wheres d fun in that ?? it can be covered by software updates right ??
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AbhijithSB
Active Level 9
Galaxy Note
Tried it, it is not getting stuck for me. Try clearing cache.
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roshini96
Active Level 8
Galaxy Note
download this👉http://url.sg/samsung-update-
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Galaxy Note
happening to my device aswell and clearing the cache does not seem to fix the issue.
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Galaxy Note
its because of youtube new update 3a06c561-421b-41ba-96ad-8581fde5f0e2.jpg
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admin_
Expert Level 5
Galaxy Note
Thank you for sharing your concern. The relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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