Original topic:

Note 4 shutdown suddenly

(Topic created on: 07-18-2017 04:18 PM)
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abhida
Active Level 3
Options
Galaxy Note
My note 4 is getting suddenly switch off when battery level goes below 14%. It needs to be attached to charger to restart the phone again.
this happens 2-3 times a day.
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2 Comments
HIRO
Active Level 7
Galaxy Note
try different battery
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admin_
Expert Level 5
Galaxy Note
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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