Note 20 ultra 5G issue with Jio

[vikasthakur]

I have Lodged a Complaint in National consumer Portal. It's my request To everyone who is using Samsung note 20 ultra 5G to lodge a complaint against Samsung about seeling a product by **bleep** advertisement that this device is 5G supported device. I have already lodged in National Consumer Portal. They called me and assured me to provide a solution to this problem. It is time to fight against Samsung selling Cheap products in India.

[manojporwal]

How to search service mode

[cs_member8]

Dear Customer,

Greetings from Samsung Customer Support!

This refers to your query regarding Samsung Note 20 Ultra related to 5G service. We are working on a solution to enable access to standalone 5G services. Software update schedule will be communicated accordingly.

We assure you of our best services.

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

[Gsun11]

Please refrain from providing such open ended responses. What is the exact E.T.A. for the update please?

Your update could very well mean that the software update will arrive in 2024, which obviously is not acceptable to our community.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support