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01-02-2022 12:36 AM (Last edited 01-02-2022 12:59 AM ) in
Galaxy Note- Mark as New
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01-02-2022 04:36 AM in
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01-07-2022 11:52 AM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience you have to face, We understand your concern and we will help you and now your device is working on Android 11 and I would like to say that you will get the next update on January 2022 and the team is working on the security update and as per your inquiry that you have not received the update for your smartphone, Please be assured that we are doing our best to release the updates as soon as possible. Meanwhile, we request you to please bear with us. You will receive a notification for the same. To check for software updates follow the below steps:
Setting >> Software update >> Check for update >> Download Update.
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
