Original topic:

Note 10 +

(Topic created on: 04-13-2023 02:15 PM)
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Carterrrrrrr
Beginner Level 2
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Galaxy Note

Hey so my Samsung galaxy note 10+ is showing a water detected symbol when attempting to charge, however I have cleaned and dried out the charger port would there be any viable reason why its happening or how to fix it when there is nothing in it, I want to access the diagnostics screen after shut down but I can't access it due to the phone not liking being plugged in and showing the water detection screen. Is there any way to repair this or fix this issue so I can charge my phone with a cord.

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cs-member11
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Carterrrrrrr
Beginner Level 2
Galaxy Note

Don't know what that's meant to do I'm in Australia a link to Indian Samsung stores doesn't help

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