Original topic:

Note 10+

(Topic created on: 03-06-2022 10:37 PM)
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anu
Active Level 3
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Galaxy Note
My note 10 plus camera dual aperture is not working i noticed it recently how to fix it is it a camera issue or after one ui update effect pls provide ur valuble solution
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cs_member8
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Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.


If the issue has not been resolved then Reset camera settings
Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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