Original topic:

Note 10+ wifi connectivity issue

(Topic created on: 05-12-2020 04:50 PM)
420 Views
ShashankSingh21
Active Level 4
Options
Galaxy Note
Hi All,

My Note 10+ keeps disconnecting. It will run on wifi for 5-10 mins then go into limited connectivity mode. And will connect again on its own after 3-4 mins. However if I switch off wifi on my mobile and turn it back on it connects instantaneously.  So definitely its not the router's problem. I am super irritated due to continuously toggling between off/on for wifi button on notification panel. Is anyone else facing similar issue or its just me. :(
My wife's OnePlus works just super, it is connected all the time to wifi. My old Xiaomi used to work splendid and never had any issue with home wifi. But with this Note 10+ it has become a headache. Feel cheated after spending so much on a dumb product which can't even perform basic functions.
12 Comments
Dilli
Expert Level 5
Galaxy Note
Reset your network settings
0 Likes
Galaxy Note
I tried it yesterday after reading droidblog.com but didn't see any improvement in the system so far
0 Likes
Galaxy Note
it's a android 10 bug
Galaxy Note
Ohk. wasn't aware. Thanks for tellin me that.
0 Likes
Galaxy Note
even the oneplus community is shouting for a solution
0 Likes
mqwertym20
Active Level 6
Galaxy Note
Bro, but my phone M20 running on android 10 works fine on wifi. I would say it works better than when it is on data. Using wifi results in better battery performance also in comparison than using on the data.
0 Likes
Galaxy Note
which band does ur wifi use? @mq...20
0 Likes
cs_member9
Active Level 7
Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We at Samsung understand your concern. Kindly follow the below mentioned step to improve the performance of the device:

 

1 Forget the Network:-Go to apps screen >Settings >Connections > Wi-Fi >Wi-Fi network >Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

2 Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

0 Likes
gauravnift
Active Level 1
Galaxy Note
solved just now
..
0 Likes