Original topic:

Note 10 plus pattern not working!

(Topic created on: 07-26-2020 02:39 PM)
576 Views
Janampokhrel
Active Level 1
Options
Galaxy Note
Hello guys, anyone having issues with pattern lock after the July 2020 updates on Galaxy Note 10 plus Exynos version?
I have used the correct pattern but it shows wrong pattern. 
5 Comments
Tech4youbySid
Active Level 10
Galaxy Note
it looks like a software issue. kindly try a factory reset and flash the latest update using smart switch.
Janampokhrel
Active Level 1
Galaxy Note
I did that and worked. But I don't think that is the best solution
Thank you for your reply.
Shakaibraza
Active Level 1
Galaxy Note
No issue faced till time regarding captioned problem.
Janampokhrel
Active Level 1
Galaxy Note
No issues is good :)
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with Video or Screen-shots(where you are going for the correct one but it's shows incorrect). This will help us to further investigate and resolve your concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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