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β12-03-2019 09:46 AM in
Galaxy NoteHi there,
Please Follow the below mentioned steps:
1) Request you to check with different OTG cable with the device
2) Request you to check the same OTG cable with another device
3) Software update via FOTA or Smart Switch PC Suite
For further assistance, register your concern in Samsung members app(click on β+βicon>send feedback>Error report/ Ask Questions)
Regards,
Team Samsung Members
