Original topic:

Note 10 plus does not support USB OTG 😑😑😑

(Topic created on: 12-03-2019 09:46 AM)
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Bond
Active Level 7
Options
Galaxy Note
Note 10 plus  does not support USB OTG, I tried in my note 8, works absolutely fine, same thing doesn't even get detected on my note 10 plus, please help, is this a hardware problem, should I claim the warranty? 

This thing is a absolute shame, why samsung removing so many features. First headphone jack, next heart rate sensor, now usb otg also not working.😑😑😑 what the hell is this, a 80K phone doesn't support USB OTG😑😑😑, this is my last phone from Samsung.
S_Kumar73
Expert Level 5
Galaxy Note
Indian unit only
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S_Kumar73
Expert Level 5
Galaxy Note
otg adopter not there, but I used iball otg cable. it works well
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batking33
Active Level 8
Galaxy Note
maybe it's a problem with cable or your usb is format in different format. try different usb if still not working then just go to some electronic shop and there try different otg cable. buy after you sure that it is working.
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gakshat14
Active Level 6
Galaxy Note
they do support OTG
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Bond
Active Level 7
Galaxy Note
which usb otg are you using, please name it. is that available on Amazon
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Bond
Active Level 7
Galaxy Note
what to check, it have turned on Developer options, and also turned on USB debugging. still not working.
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drvksah
Active Level 6
Galaxy Note
it supports....but u should visit nearby Service center to resolve the problem
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S_Kumar73
Expert Level 5
Galaxy Note
you can try this OTG cable
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Bond
Active Level 7
Galaxy Note
thanks
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Samsung_Support4
Moderator
Moderator
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Galaxy Note

Hi there,

 

Please Follow the below mentioned steps:
1) Request you to check with different OTG cable with the device
2) Request you to check the same OTG cable with another device
3) Software update via FOTA or Smart Switch PC Suite

 

For further assistance, register your concern in Samsung members app(click on β€œ+β€œicon>send feedback>Error report/ Ask Questions)

 

Regards,
Team Samsung Members