Original topic:

Note 10 plus - S pen disconnected notification coming

(Topic created on: 04-15-2022 03:22 PM)
325 Views
Sabhinav
Beginner Level 3
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Galaxy Note
Dear samsung team

Kindly assist in resolution after recent update my Note 10+ is giving notification that S pen is disconnected.

But when diagnostic was performed S pen is found to be working totally fine.

Kindly assist in resolution as why I am receiving notifications about S pen , may be it's because of recent update.


3 Comments
msingh48
Active Level 6
Galaxy Note
Same problem here.,No solution., tried every possible solution but nothing worked.
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Jerry94
Beginner Level 2
Galaxy Note
Facing the similar issue. Samsung seems to be not looking into it. Either they did it intentionally or they don't care about old models anymore
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* To Reset S Pen - Insert the S Pen into the slot. Then, open the S Pen remote setting screen and tap More → Reset S Pen.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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