Original topic:

Note 10 plus S-Pen keep disconneting

(Topic created on: 09-13-2021 01:05 PM)
1100 Views
rinku7777
Active Level 6
Options
Galaxy Note
S Pen is keep disconnecting. Air actions not working but writing and selection is still working. On the notification panel it is saying spen disconnected. Any idea why it is happening?


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16 Comments
rinku7777
Active Level 6
Galaxy Note
Did you try resetting the phone to factory? Today i will try this then will see if it works
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flarelight
Active Level 1
Galaxy Note
Yes I tried factors reset. Not helping. Does anybody know how much is the warrant period of galaxy note 10 plus? Is this issue covered in warranty?
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rinku7777
Active Level 6
Galaxy Note
I visited seevice center they said pen need to be replaced. It cost around 3000 rs. Spen will be replaced at free of cost if warranty didn't exceed 6 months
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flarelight
Active Level 1
Galaxy Note
Even I had visited service station on Sat. They couldn't figure out the problem. They Suggested to buy new s pen and "see". As far as warranty goes, s pen is an accessory, so covered under warranty only for 6 months.
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rinku7777
Active Level 6
Galaxy Note
Yes. They tried new spen with my phone and it works. So the problem is in the spen its battery is dead
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flarelight
Active Level 1
Galaxy Note
Thanks for that info.
rinku7777
Active Level 6
Galaxy Note
Now i ordered note 20 ultra and will sell note 10 plus
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