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Original topic:

Note 10 lite

(Topic created on: 07-04-2021 08:32 PM)
Mich173
Active Level 1
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Galaxy Note
Hello 👋
Please help.
I did the recent upgrade.
I have restarted the phone.
Yet, the volume 🤔 will not work. I have done as much as I can, but clearly I am not fixing the volume. Nothing moves on the screen. 


image


image

TIA
Mich173
4 Comments
Mich173
Active Level 1
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Galaxy Note
I'm still not sure what has happened to the sound on this 10 lite device. 🤔
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Maps_sam07
Moderator
Moderator
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Galaxy Note

Hello Mich173

1. Reset settings : open Settings> General Management > Reset > Reset Settings.

2. Please perform a soft reset by pressing and holding the power button and volume-down button simultaneously till the device restarts.

*The phone may take a screenshot, but please keep holding the buttons.

 

Mich173
Active Level 1
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Galaxy Note
Thank you... the soft rebooting didn't work, so I had to reset all. That worked. Appreciate you.
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Mich173
Active Level 1
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Galaxy Note
Thank you 😊
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