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06-06-2020 07:05 PM in
Galaxy Note- Mark as New
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06-06-2020 08:13 PM in
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06-07-2020 12:21 AM in
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06-09-2020 01:24 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1) The device may not recognize fingerprints that are affected by wrinkles, small or thin fingers.
2) To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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03-06-2021 05:42 PM in
Galaxy NoteI face the same issue with fingerprint reader. Doesn't read when outdoors. Is that a joke? Samsung dumping shitloads without testing.
There was a reason I stopped using Samsung. I tried using their phones again but again left high and dry.