Note 10+ Stabilization issue at 4k 60fps

[RaoYogesh]

Hello samsung I'm yogesh.

I'm facing issue about stabilization while shooting at 4k 60 fps video. There is no option to stable the video at 4k 60 fps.

Can R&D team look for this and fix this with the future updates as soon as possible. 

I'm tired to having unstable video and I only want to shoot my videos at 4k 60 fps

Thank you. 

[dj9494]

yesyes we definitely do. you won't believe, in majority the feedbacks are for improvement.

[Anonymous]

when you take 4k 60 fps stabilization is not available

[RaoYogesh]

I'm saying same bro.
so do you think that Samsung should work on this ??
because 80,000 rs mobile should have this feature

[kaustubh10]

bro it's a hardware and software related integration
they can actually improve by software optimization(EIS actually works in 4k but not OIS) and also 4k60fps is time limited.
simply they won't do it
because of marketing strategy
if they started giving all kinds of improvements to older phones then who will buy newer phones
it's so simple business

[RaoYogesh]

are you using note 10+ too ?

[kaustubh10]

no bro
I have note 9

[RaoYogesh]

ok brother.
you should also give feedback from your account about this problem. ?
I'll also do the same

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[RaoYogesh]

this is not issue. this is about stabilization which is missing.
so m just saying that update with future software.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for your valuable feedback. We highly appreciate your suggestion as it will help us in enhancing our services and applications.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support