Original topic:

Not able to access internet inside android applications

(Topic created on: 02-23-2018 01:39 AM)
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AbhayKSingh
Beginner Level 2
Options
Galaxy Note
i have to restart mutt note 8 before i am again able to access contents, it is happening for all the applications, including youtube, hotstar, prime video etc
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2 Comments
roshini96
Active Level 8
Galaxy Note
open this 👉👩‍💻http://tiny.cc/Samsung-member
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admin_
Expert Level 5
Galaxy Note
Thanks for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps that will help to overcome the issue :
1) Navigate to Settings >> Apps >> Tap on three dots >> Reset App Preferences.
2) Check the issue in Safe Mode
3) Navigate to Settings >> General Management >> Reset >> Reset Network Settings >> Reset Settings
4) Take full data backup and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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