Original topic:

NOTE 8 secure lock

(Topic created on: 04-28-2018 11:44 AM)
309 Views
rssharda
Beginner Level 4
Options
Galaxy Note
when I have activated secure folder recently screen lock has stopped functioning. Means when phone is off and I start it it starts. it does not ask for pattern or face. even I have turned on and my face is not facing camera.
what is the remedy.
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2 Comments
AbhijithSB
Active Level 9
Galaxy Note
Disable Smart lock.
admin_
Expert Level 5
Galaxy Note
Thank you for reaching out to the Samsung community! As per your concerned shared it may happen that smart lock is enabled. Kindly go to settings>>lock screen and security>>smart lock>>disable. If still the same issue persists, please let us know.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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