NOTE 20 ULTRA

[Eswar123]

I purchased Note20 Ultra yesterday and I went through the mobile for checking found heating issue and fastly discharging the battery when I use camera.Please fix the issue Samsung.

[Anonymous]

have you updated software by using mobile data or wifi after purchase?

[Eswar123]

Wifi

[Anonymous]

for that reason only this issue is happening...Samsung provides non ab type ota software so there is maximum possibility to get software hole in software..and if software holes presents then none of the tricks will helpful..because the only proper and recommended way to install software is via smart switch or odiin flash or through authorised Samsung service center ...go service center and flash last firmware from them ...your problem will be solved guaranteed

[Eswar123]

For installing security patch, shall I have to go care everytime?

[kaslokesh]

its preferred way

[Anonymous]

yes or use smart switch and pc I think it's not difficult

[Anonymous]

@Eswar ..do you know the actual reason behind it ?🤔 Samsung provides non A/B partition Type Ota software not like other companies A/B type,, hence mobile data or wifi brings software holes over software if that software will not installed fully or correctly by this process....which is actually not recommended.......2012-13 or 2013-14 there was a big backlash on Samsung and there is this issue where every S series and j series mobiles used to get bricked with every update they release. Users have to visit service center for every update to unbrick devices. Those times Samsung has this app called Samsung kies which detects bricked device and initialize emergency firmware installation. But also kies interface and ui is somewhat difficult and not all users able to use it. Then they released smartswitch with integrated kies where user can backup, restore and even update devices. As of odin Samsung itself uses it. And firmwares are open source from 2014 where developers can use to create their own. Samsung officially has a mail I'd for xda developer user where they can request firmware and firmware is sent to your registered mail. Sammobile is one of it they are legal and gets firmware from Samsung itself

[Eswar123]

Could I get firmware in my mail? if yes, please explain.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support