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Original topic:

NFC not working

(Topic created on: 10-01-2021 05:20 AM)
mauricelow
Beginner Level 2
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Galaxy Note

I am using Samsung Note 10 and seems to have a problem detecting NFC card or tags while iPhone and Blackview are all ok.

Wonder if anyone can assist?

3 Comments
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Galaxy Note
Have you turned on NFC from SETTINGS > CONNECTIONS > NFC & CONTACT LESS PAYMENTS?

You can also turn it on by tapping on the NFC toggle in quick settings. Screenshot_20211001-193041_Samsung Members_149036.jpgScreenshot_20211001-192912_Settings.jpg
MohammedSijah
Expert Level 1
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Galaxy Note
Are you using any phone case?
If yes, try without that. Also make sure, your device software is up-to-date (Also all apps from both stores).
You can also try clearing the cache and data of samsung pay app.
(Settings > Apps > Samsung pay> Storage > clear cache > clear data).
If nothing works try a forced restart too. (Press and hold the power button and volume down button together for 10-15 seconds till phone restarts and shows the Samsung logo.)
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Samsung_specialist
Community Manager
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Galaxy Note

Hi,

Please bring your device to a Samsung Service Center to have it checked out my a technician and help resolve the issue. 

Find the nearest service center near you online, or on Samsung.com, or by calling the call center or passing by one of the Samsung brand stores. 

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