I have been buying Samsung devices for quiet some time. I have been with samsung since the release of X600 in India. Today I am pretty sure I am ending my association with Samsung with Note 8 as the last. They have improved the aesthetic and revolutionised the hardware of the device time and time again. Whereas the software remains buggy and the worst part of all is over time the device performance begins to lag. I have never expected such behaviour from Note 8. The concept of customer service centre is a joke in India. It is not just limited to the mobile devices. Customer service in every product department is the same. I own a Samsung refrigerator, TV and a microwave oven and have had a bad experience with customer service in every case. No wonder Samsung has lost the top spot as the mobile device seller in India. This is definitely my goodbye to Samsung for good and for sure. Switching to Apple iPhone, SONY TV, Whirlpool refrigerator and IFB oven before the end of this year. Made the decision after investing time to know about the after sales services in India. Definitely better after sales service than Samsung.
hey what exactly happened to your Note 8? btw I don't suggest Sony TV as India is getting 2nd quality and Sony's 2nd quality is pathetic. me along with 2 other friends bought the same 42inch smart tv and 2 from the 3 of us got the screen lines issue in the first month itself. then after an year or so all of us got the issue. and I got the issue in the 2nd year also. I have purchased the extended warranty that's why it got covered, else I would hav been forced to spend another 20K. (we all bought from 3 diff dealers). and for refrigerator if you're looking for sideload model, Bosch is the best
Thanks for being part of Samsung community. We apologize for the discomfort you faced due to Samsung, we would like to inform you that all Issues In your device are resolvable so please let us know that what exactly has happened to your device we will put each and every single effort to resolve your issue. Also we would like to inform you that we have dedicated support team for service issues, so we will request you to kindly send us your concern with contact details so they will batter assist you in this regards on provided link http://www.samsung.com/in/support/erms. Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
